Question 1

What services does Cantec provide?

Accepted Answer

Cantec provides inspections, backflow testing, fire safety plans, fire alarm verifications, system modifications, panel replacements, retrofits, and new construction fire alarm solutions.

Question 2

How often does my fire alarm system need to be inspected?

Accepted Answer

Inspection requirements vary depending on the system and building type. Our team can help determine the testing and inspection schedule required for your property.

Question 3

Can Cantec coordinate multiple services during one visit?

Accepted Answer

Yes. We can often coordinate inspections, testing, and backflow services during the same visit to reduce disruption and simplify scheduling.

Question 4

What is a fire alarm verification?

Accepted Answer

A fire alarm verification is a formal process that confirms a fire alarm system has been installed and operates in accordance with applicable standards and project requirements.

Question 5

When is a fire alarm verification required?

Accepted Answer

Verifications are commonly required for new construction projects, system modifications, panel replacements, and significant renovations affecting a fire alarm system.

Question 6

What is the difference between a verification and an inspection?

Accepted Answer

A verification confirms a newly installed or modified system operates as designed. An inspection is ongoing testing and maintenance performed throughout the life of the system.

Question 7

How do I know if my fire alarm panel needs replacement?

Accepted Answer

Common signs include recurring faults, unavailable replacement parts, aging equipment, or manufacturer support ending for the existing system.

Question 8

What is a fire alarm retrofit?

Accepted Answer

A retrofit is a major upgrade to an existing fire alarm system, often required when older infrastructure no longer meets current requirements or can no longer be reliably maintained.

Question 9

Do you provide fire safety plans?

Accepted Answer

Yes. Through Technical Fire Consulting, we provide fire safety plans, construction fire safety plans, evacuation graphics, and code consulting services.

Question 10

What is backflow testing?

Accepted Answer

Backflow testing verifies that a backflow prevention device is operating correctly and protecting the potable water supply from contamination.

Question 11

Are your backflow technicians certified?

Accepted Answer

Yes. Backflow testing is completed by BCWWA-certified technicians.

Question 12

Do you only work with Mircom systems?

Accepted Answer

No. We service and inspect a wide range of fire alarm systems. As a Mircom Engineered Systems Distributor, we also supply and support Mircom equipment for projects and upgrades.

Question 13

Do you work on projects outside Victoria?

Accepted Answer

Yes. Cantec supports clients throughout Vancouver Island.

Question 14

How do I request service or a project quote?

Accepted Answer

Contact our team by phone or through our online form and we'll connect you with the appropriate department.

Question 15

Are you hiring?

Accepted Answer

We're always interested in hearing from qualified technicians, electricians, and individuals looking to build a career in fire and life safety. Visit our Careers page to learn more.

FAQ